Reference

Terms & Conditions for India Accounts

This page explains how your disawer account is opened, used, paused, or closed, plus what applies to wallet actions, identity checks, and content access.

Account useWallet rulesLocal lawClear terms
disawer Terms & Conditions for India Accounts
NEED HELP

Contact Us About Terms

If a clause feels unclear, send it to our support team with your account email and the exact section you want checked. We use the same contact paths for correction requests, closure requests, and questions on balance holds or access changes. You can keep the message short; the more exact you are, the faster we can point you to the rule that applies.

Team online

Email help

Write to our support inbox with your registered email, the section number, and a short note. We use that trail to find the right clause and reply in order.

In-app chat

If you are already signed in, use chat for quick term checks, account-change requests, or a follow-up on an earlier reply. We keep the thread with your account record.

Contact form

Use the form when you want a written trail for a correction request, a closure request, or a question about how local law affects your access.

DATA CARE

How We Handle Your Records

We keep only the account and device records we need to run the terms you accept, settle wallet actions, and answer disputes tied to your account.

Account data

We store the details you submit for sign-in, verification, and support, and we use them only for account handling, payment checks, and term enforcement.

Cookies

Cookies help us keep you signed in, remember device settings, and understand whether a session needs a fresh check before you move to wallet actions.

Security logs

Access logs record device, time, and login events so we can investigate suspicious activity, reset access safely, and confirm whether a request came from you.

Retention window

We keep records for the period needed by the terms, tax rules, audit requests, and dispute handling, then remove, mask, or archive them as required.

Your requests

You can ask for correction, access, or closure through support, and we may need verification before making changes to stop misuse or account confusion.

Contact route

For a data question linked to the terms, use support with your account email and the section name so we can route it without delay.

Common Questions On Terms

These questions cover the parts of the contract that matter most before you open an account or ask for a change. If your situation is not covered here, send the exact clause to support and we will point you to the section that applies. The wording stays practical so you can read it quickly and move ahead with confidence.

They apply to you once you open an account, use the wallet, or access any area that sits behind sign-in. If you act on behalf of someone else, the terms still bind the account holder linked to that profile.

Yes. Access and eligibility always depend on local law and are available where local law permits. If a rule in your region is stricter than our page wording, the local rule controls your use.

Send support your registered email, the section name, and the exact change you want. We may ask for proof before editing a record, because we need to protect the account from mistaken or unwanted changes.

A wallet action can pause if we need verification, if a login looks unusual, or if a term-linked check is pending. In those cases, the pause stays until the account details match the request.

We keep records only for the period needed by the terms, tax duties, audit checks, and dispute handling. After that, data is removed, masked, or archived according to the retention rule that applies.

Those payment routes are part of the terms only when they are supported for your account and region. Their use still follows the same verification, access, and record-keeping rules described on this page.

Contact support with the section number and a short explanation of what feels unclear. We will point you to the wording that applies and explain the next step for your account.